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Contact
Let's talk about your business
A free quote, a line-by-line statement comparison, a demo of your industry edition, or partner program details. A person replies within one business day.
Reply within one business dayNo obligationFlorida and New York
Call305-954-7362Email[email protected]
Visit10185 Collins Ave, Bal Harbour, FL 33154. Second office in New York.
HoursMonday to Friday, Eastern time. Closed Shabbat and Jewish holidays.
Three ways to start
Pick the conversation you want
Get a free quoteTell us what you run and roughly what you process. You get plan, pricing and a go-live plan for your industry edition, in writing. Want it built around how you run? Custom builds start at $1,999.Send a statementOne or two recent processing statements. We read every line and send a side-by-side on our pricing within one business day.
Partner and ISV inquiriesPayment companies and software companies with a book of merchants: see the Partner Program. Software companies that want to bring their customers: see the ISV program.
Free quote
Request a quote
Two minutes. We reply with pricing and a plan, not a sales script.
Statement comparison
Send a statement for a line-by-line comparison
The fastest way to know whether switching is worth it. Free, no obligation, within one business day.
1
Email one or two statementsSend recent processing statements to [email protected] with "Statement comparison" in the subject. Any processor, any software. Black out account numbers if you like; we only need the fee lines.2
We read every lineInterchange, markup, monthly fees, PCI, statement and "regulatory" fees, equipment, software and add-ons. You get your true effective rate in one number.3
You get the same month on our pricingInterchange-plus and the zero-cost program side by side, plus the software subscriptions you would stop paying. If your current provider is cheaper, the comparison says so.Prefer to talk first? Call 305-954-7362, Monday to Friday, Eastern time. Statements sent over a weekend or a Jewish holiday are answered the next business day.
Banking and cards
Get started
Business banking, expense cards, gift cards and stored-value cards for schools and camps, on the same login as your payments.
Through our partner bank. Banking and cards are provided through our partner bank, subject to approval. Merch FinTech is not a bank. Tell us about your business and we walk you through the application.
Offices and hours
Where to find us
FloridaMerch FinTech LLC, 10185 Collins Ave, Bal Harbour, FL 33154. Our main office and the home of the platform team.
New YorkA second office for the institutions and businesses we serve in the Northeast. Same phone, same email, same people.
HoursMonday to Friday, Eastern time. Closed on Shabbat and Jewish holidays. Email is read the next business day.
FAQ
Before you write
How does the free statement comparison work?
Send one or two recent merchant processing statements. Within one business day we show your true effective rate and what you would keep on interchange-plus or the zero-cost program, with the software you would stop paying for. No obligation, and we say so if your current provider is cheaper.
How long does setup take?
Demo environment in three business days. First merchant live in one to two weeks, subject to underwriting and carrier text-messaging registration. Software onboarding with data migration for a single-location business usually completes inside two weeks; custom builds are delivered in weeks, on the date in your scope.
Do you have long-term contracts?
Terms are in your merchant and program agreement, and we walk you through them before you sign anything. Your merchant account is in your own name with our processing partner, and your stored cards and customer records move with you as tokens and exports if you ever leave. We keep merchants by being worth keeping, not by locking them in.
Prefer email?
Send a recent statement to [email protected] and get your comparison within one business day.
305-954-7362 · [email protected]