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Industry edition · Med spas

Med spa software that handles the money too

Consults that turn into treatment plans, memberships that bill themselves, deposits that end no-shows, and recall campaigns that keep the injector's calendar full. Payments are built in: Basic is $99/mo, credited back on your monthly processing statement while you process with us, so the software is on us.

Get a free quoteSee how zero-cost processing works
Deposits on every consultMonthly injectables clubPackages & seriesHIPAA-aware setup
Med spa edition · Today at a glanceAll systems live
$48.6K
Collected this month
31
Consults booked
212
Active members
DP
Deposits9 consult deposits taken today, 0 no-shows
Auto
MB
Memberships212 billed on the 1st, 4 failed cards, 3 fixed by text
Auto
RC
Recall38 clients due for a touch-up texted, 11 booked
AI
RV
Reviews6 requests sent after checkout, 4 posted
Auto
Illustrative.
Built for med spas

From consult to rebook, on one login

Med spas sell high tickets to repeat clients. Every lead is worth a lot, every no-show costs a room, and every swipe on a $1,200 package costs real money.

Consults with depositsOnline consult booking with intake, a card on file and a deposit you set. The deposit rolls into the treatment plan. No-shows pay for the room.
Treatment plans & seriesSix laser sessions, three filler visits, a quarterly peel. Each visit redeems against the balance and the client sees what is left in their portal.
MembershipsA monthly injectables club or a facial membership. Card on file, billed on the 1st, failed cards chased by text, member pricing applied at checkout.
Consent & photosBefore/after photo consent, treatment consent and intake signed on a tablet and stored on the client record with access controls. Configured HIPAA-aware; see security.
Recall campaignsNeurotoxin wears off around week 12 and the platform knows the date. A text with a booking link, a second text, then a call from the AI receptionist.
High tickets, lower feesTickets run $200 to $3,000. Compliant dual pricing posts a cash price and a card price up front and offsets the fee. Consumer financing through our referral partners helps clients say yes to the full plan.
AI, in your words

What the AI does for a med spa

Described the way a practice manager would describe it.

Answers the "how much is Botox?" call at 9pmThe AI receptionist answers texts, chats and calls around the clock, quotes from your price list, and books the consult with a deposit. Monday morning the calendar is fuller, not the voicemail.
Fills the slot when a client cancelsA cancellation opens a room. The AI texts the wait list for that provider and treatment. First yes gets the slot, deposit taken, confirmation sent.
Builds the recall sequence you describeTell the workflow builder: "If a neurotoxin client hasn't rebooked by week 11, text them, then call on week 13." It assembles the workflow, shows it to you, and switches it on when you approve.
Asks for the review while they're still glowingAfter checkout, a text asks for a Google review and routes anyone unhappy to the manager first. Clients quiet for six months get a win-back offer.
Payments built in

Priced two ways, both on your statement

Every med spa's merchant account is in its own name with our sponsor-bank processing partner; we are the referring agent. Your stored cards and client records move with you as tokens and exports if you ever leave.

Interchange-plus with one small, disclosed margin, and you save on card fees versus flat-rate pricing: send a statement and we show the math. Or a compliant dual-pricing program that posts a cash price and a card price up front, so the card price carries the fee.* On a high average ticket, that is the difference between a fee line and a card price.

  • Card on file for memberships, series and deposits, with smart retries when a card fails
  • Deposit at booking, balance at the visit, redemptions tracked per client
  • Pay links and hosted pages for plans sold over the phone
  • Countertop terminal at the desk, mobile reader in the treatment room (hardware)
  • ACH at a flat per-item fee instead of a percentage for corporate wellness accounts
  • Branded digital and physical gift cards, sold at the counter and online (cards)
  • No PCI program fee, no statement fee, no annual fee

Everything we accept, A to Z →

Payroll for your staff runs on the same login — see payroll.

*Where a surcharge is used instead of dual pricing, it is capped at the lesser of 3% or your actual cost of acceptance (2% in Colorado and Oklahoma), and debit cards are never surcharged. Dual-pricing and cash-discount programs are subject to card-brand rules and state law and are not available everywhere.

Med spa statement comparison · what we show you
Your effective rate todayRead off your statementYour ticket mixConsults, series and memberships, each countedInterchange-plus with usOne disclosed margin, line by lineCompliant dual pricingCard fee offset by the card priceYour numbersFrom your own statement
Your numbers come from your statement; send one for a free comparison.
Banking and cards. Branded gift cards and business banking are provided through our partner bank and card program partners, subject to approval. See banking · See cards.
What you can cancel

The med spa stack, on one bill

Tools a med spa typically pays for separately. Compare the details on vs Mindbody.

MindbodyScheduling & memberships
VagaroBooking
BoulevardFront desk
JotformIntake & consent
MailchimpEmail
PodiumTexting
BirdeyeReviews
HubSpotCRM
SquareCard reader
ZapierAutomation
GrasshopperPhone line
CalendlyConsult booking
Plans for med spas

Which plan fits

Most med spas run Pro ($299/mo, or $249/mo billed annually): memberships, recall automations, the AI receptionist and reviews live there. A single-injector practice can start on Basic ($99/mo, credited back on your monthly processing statement while you process with Merch FinTech, so the software is on us) and move up when the membership launches. Pro is credited back at higher processing volumes. See pricing.

Run it differently? Multi-provider practices, medical-director sign-off steps, Good Faith Exam routing, retail skincare with the treatment. Need it built around how you run? Custom builds from $1,999.

FAQ

Med spa questions

Can I sell packages and series and track what is left?
Yes. Sell a six-session laser series once and each visit redeems against the balance at checkout. The client sees remaining sessions in their portal; you see package liability in reporting.
Do deposits reduce no-shows?
A consult that costs something to abandon gets abandoned less. You set the deposit and the cancellation window. The deposit applies to the treatment plan when the client shows and is kept when they don't.
How is client health information handled?
Intake, consent forms, photos and notes live on the client record with role-based access, encryption and audit logs, not in email threads. We configure the account HIPAA-aware and walk through your specific requirements with you. Our security page lists what we do and don't cover.
How does dual pricing work on a $1,500 treatment?
You post a cash price and a card price up front. The terminal shows both and the client chooses. Where a surcharge is used instead, it is capped at the lesser of 3% or your actual cost of acceptance (2% in Colorado and Oklahoma), and debit cards are never surcharged, so med spas are set up as dual pricing rather than a surcharge. Programs are subject to card-brand rules and state law and are not available everywhere.
Can clients finance a treatment plan?
We don't lend. Consumer financing is available through our referral partners, and the approved amount settles into your merchant account like any other payment. Splitting a plan into scheduled card-on-file payments is built in.

Run the med spa on one login

Send a statement and we'll show the fee line next to the software you'd stop paying for.

Get a free quoteSend a statement for a free comparison

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